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Joules digital gift card terms and conditions

Gift cards can be redeemed for merchandise at any joules stores (including Standalone shops in the United Kingdom, excluding stockists) and online (subject to website terms and conditions). They may be exchanged for goods of a higher price than the face value of the card on payment of the difference. Gift cards cannot be exchanged for cash. Gift cards cannot be returned or refunded, except in accordance with your legal rights. Gift cards are valid for 24 months from date of last use after which remaining balance will be deducted. Balance enquiries can be obtained in store, online or by calling 0845 2507170. If any item purchased with a gift card is subsequently exchanged for an item of a lower price or refunded, any money owing will be added to the remaining balance on the gift card. If you do not spend the entire balance on the gift card, the remaining balance will be updated after each transaction and shown on your printed till receipt. Gift cards should be treated as cash. They are not cheque guarantee, credit or charge cards. Joules reserves the right to refuse to accept a gift card which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected from fraud. Joules reserves the right to amend the terms and conditions of gift cards at any time without notice ant to take appropriate action, including the cancellation of the card, if, in its discretion, it deems such action necessary. This does not affect your legal rights. Gift cards are issued by Joules Limited, Registered Compnay Number: 02934327, Registered Company Address: Joules Building, The Point, Rockingham Road, Market Harborough, Leicestershire, LE16 7QU.

About Joules digital gift card


Joules redemption instructions
By Print

To use your joules eGift card in store, print out your eGift card and pop it in your purse and bring it to a store.


To use your joules eGift card in store, take along your smartphone and show the barcode to a cashier and we can scan it straight into the till.


To use your joules eGift, simply visit and select the gift card option at the checkout and then enter the 16 digit card number (along with your unique pin number).

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