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Zalando digital gift card Change gift

Zalando digital gift card terms and conditions

  1. Gift cards have no validity date and no minimum order value applies for orders placed using a gift card. Exchange for cash, even in the case of loss or damage, is not possible.
  2. Gift cards are activated within 24 hours of purchase.
  3. Should you cancel your order or return your items ordered using your gift card credit, the order value or value of your returned items will be transferred back to your Zalando account as credit.
  4. It is unfortunately not possible to redeem your gift card credit retrospectively. Gift cards cannot be exchanged, refunded or cancelled.
  5. This gift card can only be used on zalando.co.uk and in the Zalando App.
  6. If you have questions or experience any problems, please contact our free customer helpline on 0203 059 8139.
  7. For more information check out our Terms and Conditions at zalando.co.uk/zalando-terms

About Zalando digital gift card

From High Street to High End, Zalando has all your favourite brands in one place. Find the latest styles and freshest fashion insight on Zalando.co.uk. Browse Zalando’s assortment of over 1,500 brands and check out the News and Style section for trend guides, outfit inspiration, street style and more. With free delivery and returns, finding what you’re looking for couldn’t be easier.

Zalando redemption instructions

How to redeem your gift voucher 1. Choose what you want from over 1,500 top brands. 2. Log into your account at Zalando.co.uk or in the Zalando app. 3. Click on your account and enter your gift voucher code in the 'My Vouchers' section. The gift voucher amount will be instantly credited to your account. Alternatively, you can enter your gift voucher code during step 2 or 3 of the checkout process in the 'Do you have a voucher?' field provided. If you do not use the total gift voucher amount in one go, the remaining amount will be credited to your Zalando account. For more information check out our Terms and Conditions at zalando.co.uk/zalando-terms.