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Debenhams digital gift card terms and conditions

  1. A GBP e-Giftcard can be used as full or part payment for merchandise in Debenhams department stores within the UK and online at 2. e-Giftcards cannot be used on the following Debenhams Partnerships,,,,,,, or 3. They may not be exchanged for cash or vouchers, used as a deposit on a credit agreement, used to settle a Debenhams account card or to purchase financial or travel services. 4. The minimum amount required to top-up an e-Giftcard is £1. The maximum balance limit is £2,000. 5. No change or refund will be given when an e-Giftcard is redeemed but any remaining balance may be applied to future purchases. 6. The balance of an e-Gift card can be checked in a Debenhams store at any till, by calling 0344 800 9091 or online via our balance checker. 7. e-Giftcards expire 24 months after the last use or balance enquiry and any remaining balance will be deducted. 8. Debenhams reserves the right to reject an e-Giftcard that is illegible or incomplete or where, in its sole discretion, it has reason to believe it is not genuine. 9. e-Giftcard numbers/codes and PINs remain the property of Debenhams (including all intellectual property in the source code). 10. Debenhams is not liable for any lost, stolen, damaged, undeliverable, incorrectly addressed or delayed e-Giftcards or any network failures. Nor is Debenhams responsible for any e-Giftcard that is used by someone other than the intended recipient after delivery. 11. By purchasing and or using a Debenhams e-Giftcard you accept and agree to these terms and conditions. 12. For full terms and conditions visit

About Debenhams digital gift card

Debenhams e-Giftcards can be spent on anything in store or online from all the latest fashion trends including exclusive Designers at Debenhams collections to stylish homewear and leading cosmetics brands.

Debenhams redemption instructions
By Print

Print your Debenhams e-Giftcard and take it with you to any Debenhams store.


When paying for your purchase at select the 'Pay with a gift card or e-gift card' option on the 'Select payment method' screen and enter your e-Giftcard number in the 'gift card number' section and your PIN in the 'PIN' section. Any unused amount remaining on your e-Giftcard can be applied to future purchases.